But today I tried some stupid and reckless things and it helps! If you are within your warranty, submit a claim and have them replace it. Lifeless Chromebook Won’t Charge . A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Although dozens of manufacturers make Chromebooks, they are all prone to the same hardware and software issues. First of all, you need to open bottom case. There’s a chance that your chromebook is just frozen that’s why it’s not responding when the charger in connected. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our, How To Block Someone On WeChat Messaging Quick and Easy Way, How to use ExpressVPN to watch US Netflix from Abroad. When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. Turn the laptop on if it’s still turned off. If yes I would try this  Computer Does Not Power on After Software Update (Chrome OS). If you have no mechanical noises at all, I would contact Chrome support. The most common scenario is that you left your HP Chromebook with low battery overnight and when you wake up in the morning, it won’t turn on when you open the lid and won’t charge when you connect it to the charger. I don't know if the battery was low prior to this problem, but the charging light will not turn on even after hours of charging and trying a … - edited We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. for we have already addressed some of the most common problems with this laptop. Our school system purchased a large number of HP Chromebooks and unfortunately many of them will no longer charge. Firstly you need to make sure your Chromebook is charging. Type battery_test 1 into crosh, and then hit enter. You have to do this if your laptop is charging but won’t turn on when … Unless you have a tester to check if the outlet is actually providing electricity, it’s better that you plug the adapter to the outlet that works. ... There’s only so much we can do about the laptop that won’t turn on and not charging, so let the professional fix it. Connect your Chromebook to its charger again and then plug the AC adapter to a functioning wall outlet. Carefully pull back battery connector.Next seconds may resurrect you chromebook or kill permanently. Chances are good that for your Chromebook to have reached “lifeless” status, it was probably left on overnight, draining the battery completely. Open the Chrome browser and type chrome://extensions/ in the omnibox (browser address bar), and then press enter. I have read multiple posts about this problem but none have answered this question consistently or correctly for my problem. There are hints about how it can be done: http://www.anandtech.com/show/7418/hp-chromebook-11-review, And now interesting part:1) Make sure charger is not connected2) Pull out battery connector and wait about minute: https://plus.google.com/photos/109955481989177063222/albums/6012256117845139825/60122561178035529623) Plug in charger in chrome book and wait several seconds after light is up4) (!) There should be a listing in  the documentation that came with the computer. Now, we’ll try to troubleshoot your HP Chromebook 14 that won’t charge but still has some battery left and is working properly. Usually, the battery indicator LED should be lit when the charger is connected to it. So, if you’re one of the owners of this laptop and are currently bugged by a similar concern, continue reading this post as we might be able to help you. All of these should properly be plugged in. Then there are also cases that it’s connected to a non-functioning outlet. To do this, press and hold the refresh and power buttons for 3 seconds. If the Battery health percentage is equal to or less than 50% and the battery is less than a year old, the battery is outside expected wear limits and might need to be replaced. If, however, you see a green light, wait for it to turn amber and leave the computer charge the battery before attempting to power it on. When you try to power it on, do you see a light in the back where the power is connected? But also be mindful if the bottom part of the laptop is heating up because if it does, disconnect it from the charger immediately to prevent further complications. This is a free service we offer and we won’t charge you a penny for it. Didn't find what you were looking for? Ideally I'd like to avoid returning the machine altogether), ‎02-14-2014 So, in this post, I will guide you on how to troubleshoot your Chromebook that doesn’t charge but we actually have two situations here; we will try to troubleshoot your laptop that doesn’t charge but still has battery left and one that already powered down as the battery has already been drained up. When it charges, more often, you will see an amber light. I don't know if the battery was low prior to this problem, but the charging light will not turn on even after hours of charging and trying a hard reboot will not work either. HP Chromebook 14 won’t charge and not enough power, Step 1: Make sure the charger is plugged to a functioning outlet, Step 2: Find out if the battery indicator LED lights up when you connect the charger, Step 3: Perform the Embedded Controller (EC) reset, HP Chromebook 14 not charging but still has power. ‎02-28-2017 Charge the Chromebook. Computer Does Not Power on After Software Update (Chrome OS). This is a free service we offer and we won’t charge you a penny for it. and hit submit to contact us. I faced same problem tomorrow. The charging light will not turn on and there is no response to pushing and holding the power button. by Close any open apps or tabs and reduce the screen brightness to the lowest level. But before we go to our troubleshooting, if you are looking for a solution to a different issue, drop by our. Power on the Chromebook and sign in to your account. But when you connect the charger to it, it doesn’t charge and that’s when you begin looking for a solution. We are always open to your problems, questions and suggestions, so feel free to contact us by, . My chromebook discharged down to 0 and shutdown.Charging light doesn't light even after night on charger. Odds are that there are already existing solutions in our website, so try to find issues that are similar with yours and use the solutions we suggested. A Chromebook, like any other electronic device, might encounter battery charging issues and stop charging regularly. My new HP Chromebook 11 will not turn on. We will be more than willing to help you with your problem. Disconnect the charging cable from the Chromebook. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter. There is no light anywhere nor mechanical noises, buzzing, or any fans. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Check the result to confirm the battery is charging. Extremely poor usability and design HP/Goog!! How to fix your Chromebook that won’t turn on? Letting it sit charging for over four hours - check, Trying multiple chargers of varying voltage - check, Trying a hard reboot by pressing down and holding the refresh and power buttons together - check, And multiple other key combinations, including holding down the power button while removing and replacing the charger - check. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. Also for me the led turned to red and, after few seconds, turned to yellow. (P.S. Then you wake up, go to turn it on, realize what has happened, attempt to charge it up while you brew the morning coffee or take a shower. By using this site, you accept the, Unable to Charge or Turn on HP Chromebook 11, Simply ask a new question if you would like to start the discussion again.