This online merchant is located in the United States at 600 West Main Street, Benton Harbor, MI 49022. The clothes, as they come out of the washer, are spun pretty good (not dripping wet by any means, just damp). Other material (aluminum foil, plastic) are NOT recommended because they can easily collapse or be crushed. A load that is too large for the dryer will not tumble and limits air movement in the dryer. Tried again with a load of towels, same thing. We timed it yesterday--it took 2.5 hours to dry a load of jeans. We have a Maytag Neptune electric dryer. A dryer vent test, part #W11224254, is available for all dryers. The entire vent system should be cleaned once every two years, or more, depending on dryer use. Scrub the screen. Heating & Cooling, Commercial I have a maytag neptune gas dryer with the upper drying cabinet. Watch the video below to learn how to clean the exhaust hood. See the owner's manual for specific information on your dryer's vent system. Make sure the dryer door is closed completely. If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page. Watch the video below to learn how to clean the lint screen. Repair, Warranty This online merchant is located in the United States at 600 West Main Street, Benton Harbor, MI Yes, I'd like to receive occasional special offers, promotions, or other e-mail marketing communications from Maytag and its affiliated brands. 9 years ago. Watch this video to learn how the vent test kit works. Once your account is created, you will be returned to checkout to complete your purchase. When the 17 minutes clicks off the dryer … Learn more about Whirlpool Corporation's, Parent Company of Maytag, Response to Coronavirus (COVID‑19) HERE. Lv 7. Then clean the screen with soap and water to remove residue buildup: Look behind the dryer to make sure the vent hose is made of a heavy, rigid material. To add to Brian H's most excellent advice, check your main power box. 4 steps to take if your dryer is not drying. Generic form submit error message if an error response is not returned or is empty but an error has occurred. Were you drying a large load? Use the images below to troubleshoot and guide your vent cleaning. ®/TM © /**/ Maytag. Get step-by-step instructions on replacing your water filter. START/PAUSE button not pressed firmly or held long enough. They can be more difficult and costly to fix. Providing your exact location will allow us to ensure our products are available in your area. Information, Front-Load Wet a nylon brush with hot water and liquid detergent. Maytag recommends using a professional service to clean the vent system. I have tried the folowing: Unplugged the dryer for one minute. Ample air flow must be permitted for proper dry time. & KITCHEN CLEANING, Refrigerator with our, If you would like to download or view product literature for your appliance, please visit our, Checking the Water Supply for a Steam Dryer. Make sure the vent hose is as short as possible with no more than four 90° bends. This means, to help prevent problems caused by overdrying, thicker fabrics, pockets and seams may come out slightly damp. Then clean the screen with soap and water to remove residue buildup: Wet both sides of the screen with hot water. Call the dryer manufacturer for help. 0 0. Large loads take longer to dry. Total: (Before Taxes, Shipping, and Services). 45° bends will provide even better airflow. The Neptune dryer is known for its durability, but as with any dryer, problems can develop. All rights reserved. Find out what could be causing your dishwasher to clog and learn how to tackle it head on. A screen blocked by lint can increase drying time. Other materials like aluminum foil and plastic can get kinked or crushed, restricting airflow. Along with heat, dryers need good airflow to get the job done. Thank you for your inquiry. It is not drying the clothes in either the timed or sensor dry. For more information about our privacy practices and a list of affiliated brands, please read out /services/about/privacy-policy.html. Use Timed Dry for the occasional damp load that needs a little more drying time or when using the drying rack. Total: (Before Taxes, Shipping, and Services). Our team is doing their best to resolve these issues and ensure a positive shopping experience, and we appreciate your patience as we work diligently to address these concerns. With in 2 or 3 minutes the time on the display drops way down to 17 minutes than counts down normally.