Please leave him feedback below about the page. If the condenser coils are dirty, they won’t be able to dissipate the heat as effectively. Does the unit cool at night, but NOT during the day? Privacy Portal - Do Not Sell My Personal Information. The vent should not be vented up through the ceiling. The E4 display is not actually an error code, but indicates that the air conditioner has entered defrost mode. If hot air from outside is getting into the room through the vent, it will prevent the unit from cooling properly. The unit will require a repair service. When temperatures start to cliumb outside, the last thing you want is to find your portable air conditioner knocked out by a simple malfunction. View solutions. The compressor might be defective. If the thermostat does not have continuity while the air conditioner is set to cooling, replace the therm... ostat. Select the condition from the list below in which the P2 or FL error code displays: If the P2 or FL error code is displaying on the air conditioner, remove the drain port cap and tilt the air conditioner to the back so the water runs out of the drain outlet. This greatly reduces the cooling capacity of the air conditioner. Press the POWER button to turn the air conditioner back on. If the unit is in COOL mode and the P2 or FL error code keeps coming back, this indicates that the room is very humid and the unit is working well. Start doing it yourself with the confidence that comes with 100+ years of experience. (Note: Some thermostats may also control a heater and, as a result, will have three … To determine if the thermostat is defective, set the air conditioner to cooling and then use a multimeter to test the thermostat for continuity. SHOP PARTS. Use a garden hose and bristled brush to gently clean the coils. Under normal operating conditions, the drain pan will not need to be emptied. However, this is not usually the case. Designed with you in mind, LG products offer innovative solutions to make life good. Let's check the vent using the following steps: Inspect the end that connects to the air conditioner. If the unit is too small OR too big, it will not cool efficiently. The unit is cooling, but something is affecting its performance. Email. If the P2 or FL error code appears on the air conditioner's display but the unit continues to run. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. The unit will require a repair service, please visit our Request a Repair page. Refer to your air conditioner’s wiring diagram for more information.). Control boards are often misdiagnosed; make sure to check more commonly defective parts first before replacing the control board. The EA error code indicates that the unit has detected a software issue. If the unit is still not cooling, we need to test the compressor. LG Air Conditioner Repair Help. Bigger is not better! The thermostat monitors the temperature of the air. If the air filter is clogged, air cannot flow properly through the air conditioner. This is not a defect, but designed to protect the unit from overheating. Check the air conditioner's filter twice a month to determine if cleaning is required. (Note: Some thermostats may also control a heater and, as a result, will have three terminals. Please visit our Request a Repair page. Hold a hand in front of the unit for two or more minutes. to Note: If the unit was not unplugged for at least 30 seconds, the unit's safety switch will prevent the compressor from turning on for 3 minutes. Does the air feel as if its cooling down? Unplug the air conditioner, leaving it unplugged for at least 10 seconds. Unplug the unit for at least 30 seconds. Check the power requirements for the unit. To drain the water collection tank completely, leave the bottom drain cap off long enough to allow any residual water to drain out. The unit is designed with a slinger fan that is mounted above the drain pan. When the air temperature rises above a set point, the thermostat activates a switch to provide power to the fan and compressor. This occurs when the unit detects ice on the evaporator which located behind the front grille. Dust, pollen, and other environmental particulates buildup on these coils, and prevent proper cooling. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Sanmi is a Home Appliance expert and author of this help library article. Visually inspect the length of the duct for any holes or tears. Once defrosted, the air conditioner will resume normal operation. The unit will require a repair service. Please visit our Request a Repair page. The unit will require a repair service. Or, you can check your local hardware store for air conditioner coil cleaner. The unit will require a repair service. 1. Then I tried to get someone from LG to help but it has been a month. It should be connected securely with no air escaping. Instead of shutting the air conditioner completely off when away from the home, raise the temperature to a higher setting. Let's check the following: The unit must be sized for the space. Bigger is not better! If the unit is too small, it will not cool as efficiently. If it is not possible to clean the air filter, replace it. This unit will require a repair service, please visit our Request a Repair page. Properly working heating and cooling systems are integral aspects of a comfortable home or workplace, especially during summer. Great! A few quick ways to identify if the unit does not have the appropriate power supply are: when the outlet had to be changed to match the plug, when an inverter or adapter is being used, or. No Video Available. Already ordered? To drain the unit less frequently, turn the fan speed to LOW. Check the condenser coils to determine if they are dirty. In a properly working air conditioner, a fan will draw air over the evaporator coils, where it is cooled, and then be re-circulated back into the room. The air conditioner is working properly. If the thermostat is defective, the thermostat may not cool properly. There is usually not enough water in the drain pan to cause the air conditioner to shut off. 11 possible causes and potential solutions . Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. Be sure to clean both of them regularly. En español Live Chat online.