While pressing the paperclip in, press the power button. Background Information. You’ll see the following screen – select Reset. Continue to scroll down to the very bottom and click the Powerwash button. Try a hard reset only after other ways to fix the problem have failed. Follow our simple guide to easily create an easy to remember yet secure Password. This small notebook computer allows for easy access to the Internet and can run various web apps. The first thing to check for when your Chromebook won't turn on is a dead battery. Phillips #1 Screwdriver. Recently my friend, colleague, and owner of groovyPost, Steve Krause — aka Mr. The Samsung XE500C21-H01[US] ChromeBook is a personal computer made by Samsung in 2011. Note: Power the unit back on. The Samsung Chromebook XE303C12-A01US laptop features an 11.6" screen and a 16 GB SSD hard drive. You can also register your product to gain access to Samsung's world-class customer support. If you've been enjoying Disney Plus and want to share it with others, here's how to buy a Disney+ Gift subscription for... You can easily collaborate with Google’s web-based apps. Whether you’re selling your Samsung Chromebook and want to get rid of your profile, or are having technical issues,doing a factory reset is the way to go. However, the actual Google Accounts and any data synced to these accounts won't be affected by the recovery process. Samsung calls the factory reset a “Powerwash” of the device. We and Google believe this software to be safe to use, however we cannot be held responsible should the software cause any further problems or be used improperly. While pressing the paperclip in, press the power button. Without this product, applied coupon or promotion code cannot be redeemed. Samsung 500C ChromeBook. Warning: You are being directed to a site outside of Samsung.com and may be encouraged to use a third-party piece of software. Note: If you're using your Chromebook at work or school, you can't reset it. Meanwhile, the Samsung Chromebook 5 Series provide a “reset” button in the base triggered using a paperclip. After the recovery process is completed, you’ll be guided through the initial setup again. process I don’t receive a reset option. View. Hold down the power button until the Chromebook completely powers off. All I receive is a power wash and the Samsung chrome book is still managed by previous owner. Hint: If your ChromeBook/ChromeBox is already displaying the "Chrome OS is missing or damaged" screen, skip step 1. Then scroll down and click Show Advanced Settings. I am trying to reset it to me. Buying in-store doesn't mean you have to pay higher prices. After they are removed, you will be guided through the initial prompts again. First, log in to your Chromebook and click the Setting button and click Settings from the menu. For questions about the software, please content that developer of the third party program specifically. If you see a small hole on the side marked "Recovery," try that instead. Copyright © 2007-2020 groovyPost™ LLC | All Rights Reserved. The first time you reboot after turning the developer switch on, your chromebook will: Show a scary warning that its software cannot be trusted (press Ctrl-D or wait 30 seconds to dismiss). The factory reset won't delete any of your files on Google Drive or external storage device. Insert a paperclip into the reset hole located to the back left on the underside of the unit. Blank Screen. Click the Powerwash button then confirm the action. Groove, sent me his Samsung Chromebook so I can start using it and write up tips and tricks. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. For an awesome comparison of the different models of Chromebooks out there, check out this comparison article. Readying a ChromeBook/ChromeBox For Recovery. For most Chromebooks, follow the steps below: Turn off your Chromebook. Copyright© 1995-2020 Samsung. When you do this, it will erase all data and settings, so make sure you back up important things you need if they’re not on Google servers already. He had already set it up with his Google profile and I wanted to get rid of it and reset it to factory defaults. Select an app to view information about it. Press and hold Refresh + tap Power . The ChromeBook/ChromeBox will take over from there. When I follow the Alt, Control, etc. Make sure to backup any data you have on your flash drive as the recovery process will overwrite it. Release the button the paperclip was holding, and remove the paperclip. Chromebook How To: Reset Your Chrome OS Device December 16, 2016 By Gabriel Brangers Leave a Comment Sometimes, regardless of the OS, computing devices need to be reset. 25% Cashback on soundbars or 50% when bought with a TV, All new Samsung energy efficient washing machines and dryers. Select Chromebook just as you would with other Android devices. Whether you’re selling your Samsung Chromebook and want to get rid of your profile, or are having technical issues,doing a factory reset is the way to go. There will be notes at the bottom of this article describing how to re-format your USB drive for common use again. You can optionally check the “Update firmware for added security” box. This has been escalated to google and we are waiting for a fix to be implemented. Recovery is now complete, enjoy your ChromeBook/ChromeBox! Thank You Noel Vaughn, Your email address will not be published. Check which channel you're using. → Play Store. How to reset the unit: Power the ChromeBook/ChromeBox off and flip it over with the hinges facing away. Alternatively, you can simply log out of your account. Page 34: Faq USB flash drive. The ChromeBook/ChromeBox will let you know when the recovery is complete and then remove the USB/SD card. If you have any problems with the tool on your computer, you will need to contact Google for assistance here. Whether you’re selling your Chromebook and want to get rid of your profile and data first, or are having technical issues with it, doing a factory reset is the way to go. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder. View. Owner privileges for your primary account will also be reset. Drained/dead Battery. The Chromebook will reboot and this time you’ll get the following screen. The USB Drive will also need to be reformatted after you perform the recovery. Important: At this time a small percentage of users are experiencing a symptom where once they finish using the recovery tool, they are then unable to use the full amount of storage space located on their USB thumb drive. Your email address will not be published. The switch on both devices is located inside the Kensington lock hole, and can be operated with a small paperclip (be gentle). Chromebook won't turn on. Release the button the … Are you sure to remove this product? Check out our support resources for your Chromebook Series 5 XE500C21 to find manuals, specs, features, and FAQs. Download useful apps from Play Store to use your Chromebook Browse apps by category or search for apps by keyword. For more details, please read our, How To Save an Installed App List On Android, Sidebar Plus Adds Multitasking Bars for Android. These are the best Chromebooks of 2020 See more how-to articles Any ideas? Cannot reach developer settings. Sorry, there is insufficient stock for your cart. In the mean time, if you do experience this problem after a restore, please visit the link below for instructions on how to do so. Insert a paperclip into the reset hole located on the back left side of the underside of the unit. This website is best viewed using Internet Explorer 11 or higher, the latest version of Chrome or Firefox browsers. Taking these steps might be helpful if users are experiencing issues with the Chrome OS. Spudger. This applies to the budget $249 Samsung Chromebook Series 303 (XE303C12-A01US). Whether your product is in warranty or out of warranty, we're here to help. We use cookies for analytics, ads and session management. This Process will show you how to reset you Samsung Series 5 Chromebook. You might not need every tool for every procedure. Save my name and email and send me emails as new comments are made to this post. Keep in mind that there may be different requirements to perform a hard reset on your computer, depending on the type of Chromebook you have, though the … This will also clear all the local user data stored your Chrome device by switching to developer mode and switching back to the normal mode. How to reset the unit: Power the Chrome device off and turn it over with the hinges facing away.