The good news is, there is no need to panic, as many frozen causes can be fixed with a few quick troubleshoots. Then re-open Chrome and see if the issue improves. To do so, hold the power button until it shuts down – this may take a few seconds – before restarting it and logging in as normal. For most Chromebooks, follow the steps below: Turn off your Chromebook. Step 5: Once your Chromebook reboots, Google presents this message: “Powerwash to reset your Chrome … If the computer will not begin to boot, a hard reset may be needed to get the computer back up and running. The recovery process will start automatically after approximately 15 seconds. 4) When prompted to turn OS verification off, press Enter and the Chromebook will restart. Computer Needs a Reboot. A hard reset will not delete any files nor act like a Restore. To run Powerwash, sign into your Chromebook and open Chrome’s settings screen. Do a hard restart. Click the Powerwash button and click Restart. Still, you may want to restart your Chromebook to apply software updates or resolve issues like a frozen Chromebook.Here are safe ways to restart a Chromebook as well as how to perform a hard reset if your Chromebook malfunctions. Chromebooks are generally reliable devices that don't need a lot of coddling. If your device turns on but the screen stays black, hold down the Refresh key + Power to restart your Chromebook. If closing processes doesn’t work, or if your Chromebook doesn’t even let you open the task manager, your best bet is to reboot it completely. Peter November 17, 2020 Computer No Comments. Whether it is a problem with an outdated version of Chrome OS, a rogue device, or a ton of apps or tabs open at once, programs are running improperly, worst-case scenarios, and internal hardware problems. When Chrome starts crashing or freezing, first try completely restarting it. If you are, you know it is not as easy as using a MacBook or a simple Windows laptop. Chromebook Frozen? Press and hold Refresh + tap Power . Try a hard reset only after other ways to fix the problem have failed. Fix Chromebook Frozen. – Different Ways To Fix The Issue. Hard reset your Chromebook. My chromebook won't turn on even though I charged it overnight. A hard restart will clear your Chromebook’s RAM and any caches that could be preventing the OS from booting. Although restarting the Chrome browser isn’t necessary most of the times, but in case the tabs stop responding and you need to give your browser a quick restart … Google Chrome Not Responding: Basic Troubleshooting. Step 4: Click the blue Restart button on the pop-up prompt to continue. Perform a search here for Powerwash or click Show advanced settings and scroll down to the bottom of the settings page. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder. 5) At the OS verification is OFF screen, do not press the spacebar when prompted. Are you a Chromebook user? To do so, click the three-dot Menu button at the top-right of Chrome and choose Exit.